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Featured from The Customer Centroid

Charlie Munger Lollapalooza
The Lollapalooza Effect: Charlie Munger's Blueprint for Mastering Complex Decisions

Charlie Munger offers understanding into the multifaceted nature of human psychology which is key to navigating complex decision making

Read article
Portrait of senior Venture Capitalist businesswoman wearing glasses, sitting in library, looking at the camera
Calculate TAM SAM SOM Realistically Bottom-up and Top-down—with Examples

How-to calculate your market size more objectively using multiple approaches to Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market

Read article
Group of founders huddle
Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.

Read article
All Articles
DeutschContact
Sort by Date
Gen AI

How AI Challenges Assumptions and Fuels Innovation for Seth Godin: Bridge Thinking Gaps & Generate Ideas

“AI is the biggest leap since the invention of electricity”: How Seth Godin leverages AI for honest self-reflection, uncovering insights, and fostering innovation.
Artificial Intelligence
Nov 16
•
7 min read
•
Bastian Moritz
2024-11-16
Strategy

Stop Wasting Money on Useless Clicks and Boost Your ROI Today

How to attract qualified clicks that convert, boost your ROI, and grow your business by focusing on intent-driven strategies.
Strategic Growth
Oct 18
•
7 min read
•
Bastian Moritz
2024-10-18
Branding

Effective Use of Case Studies in Marketing and Sales

Why case studies are effective marketing and sales tools that build trust, generate leads, and maximize your business success.
Branding
Jun 8
•
7 min read
•
Bastian Moritz
2024-06-08
Research

Case Study Analysis

Using the Case Study Analysis Method to Analyze Marketing and Sales Collateral
Customer Research
Jun 1
•
7 min read
•
Bastian Moritz
2024-06-01
Sales

Day Trading Attention: A Discussion with ChatGPT

A discussion about the deep strategic foundations, to capitalize on market fluctuations to attract and engage users continuously.
Customer-centric Sales
May 19
•
7 min read
•
Bastian Moritz
2024-05-19
Strategy

The Power of the Awareness-Intent Matrix: Stages of Awareness

How to align your communication and copy with customer readiness AND awareness for improved engagement and higher conversion rates.
Strategic Growth
Apr 9
•
7 min read
•
Bastian Moritz
2024-04-09
copywriters and marketers discussing awareness-level stages
Research

Strategies of Rhetoric that Classify your Appeal to your Audience

The tools that shape how your message is received and impact your ability to influence opinions and actions.
Customer Research
Mar 29
•
7 min read
•
Bastian Moritz
2024-03-29
Branding

Achieve Sustainable Growth with Strategic Customer and Buyer Journeys

The Buyer's Journey versus the Customer Journey, acquisition versus retention… How each journey is crucial in winning customers and turning them into lifelong advocates.
Branding
Mar 26
•
7 min read
•
Bastian Moritz
2024-03-26
Young Business People surprised by Customer Growth
Gen AI

Manage Revisions of Your Articles Across Languages with ChatGPT

Precision and Clarity in Multilingual Articles: Manage Revisions and Comparisons
Artificial Intelligence
Mar 9
•
7 min read
•
Bastian Moritz
2024-03-09
Research

The Dangers of the Dark Triadic Rule

When to break away from the powerful Rule of 3 to improve communication and critical thinking.
Customer Research
Feb 26
•
7 min read
•
Bastian Moritz
2024-02-26
Father with Triplets making a mess in the kitchen
Research

The Rule of 3: Make Everything more Intriguing, Memorable, and Enjoyable for Your Audience

Significantly enhance the effectiveness of your communication, easier to remember, and your messages more compelling.
Customer Research
Feb 22
•
7 min read
•
Bastian Moritz
2024-02-22
Happy Family with Triplets
Research

Attract Better Leads With ICPs in Marketing

Attract high-quality leads that are a good fit for your business
Customer Research
Jan 4
•
7 min read
•
Bastian Moritz
2024-01-04
Thumbnail group of persons finding out something interesting
Opinion

The Authenticity Paradox: Navigating the Real in a Syndicated World

Our relationship with content reflects a quest for truth and reliability in an increasingly complex world.
Opinion
Dec 27
•
7 min read
•
Bastian Moritz
2023-12-27
Strategy

2024 will be about Lowering Cost of Customer Acquisition and Organic Customer Acquisition

Having a strong brand is one of the most effective strategies for organic customer acquisition.
Strategic Growth
Dec 22
•
7 min read
•
Bastian Moritz
2023-12-22
Thumbnail Organic Growth on YouTube
Measuring

Influencing how Your Content Gets Ranked

Engagement-based ranking of content is powerful because it tailors users' feeds to what they are most likely to engage with, based on their past behavior.
Growth Metrics
Dec 17
•
7 min read
•
Bastian Moritz
2023-12-17
Group of Professionals engaging with each other
Sales

Sales in the Context of Social Media

A curated anthology of HubSpot's top blog posts on social selling. Learn how to effectively connect and sell in in the evolving world of social media-driven commerce.
Customer-centric Sales
Dec 5
•
7 min read
•
Bastian Moritz
2023-12-05
Diverse group of adults standing in front of a blackboard, jointly focused on smartphones.
Gen AI

AI as Your Assistant: From Renaissance Workshops to Generative Intelligence

For the modern business thinker, entrepreneur, or innovator, embracing AI as a collaborator can redefine the boundaries of what's possible. It's not about replacing the human touch but enhancing it.
Artificial Intelligence
Oct 12
•
7 min read
•
Bastian Moritz
2023-10-12
Thumbnail of Renaissance Workshop
Gen AI

Beyond Traditional AI: The Emergence of Generative Models that Innovate, Create, and Transform

The essence of Generative AI, its distinction from traditional AI, and its transformative impact across various sectors.
Artificial Intelligence
Nov 15
•
7 min read
•
Bastian Moritz
2023-11-15
Sales

The Magic Number 3: How to Make Your Points Stick in Presentations and Speeches

Transform your next presentation from forgettable to unforgettable by understanding how memory works. Discover key strategies backed by cognitive psychology to make your points resonate and stick.
Customer-centric Sales
Nov 13
•
7 min read
•
Bastian Moritz
2023-11-13
Strategy

The Power of Informational Influence in Marketing and Sales

What is “Informational influence?” and how to leverage expert insights and group consensus to boost your marketing and sales strategies.
Strategic Growth
Nov 4
•
7 min read
•
Bastian Moritz
2023-11-04
Strategy

The Importance of Human-centric Content for an Effective SEO Strategy

Effectiveness of SEO Strategies and Human-Centric Content with the 3-Step SEO Strategy—audience, distribution, optimization— striking the perfect balance between authentic, human-centric content and powerful SEO strategies.
Strategic Growth
Oct 23
•
7 min read
•
Bastian Moritz
2023-10-23
Software

Discover How to Thrive in the AI-Powered SEO Landscape

Understanding the convergence of AI and emerging search platforms. Equip your brand for today and future-proof for the AI-centric world ahead.
Growth Tech Stack
Oct 22
•
7 min read
•
Bastian Moritz
2023-10-22
Gen AI

Unlocking Business Potential with GPT: Embrace the AI Revolution for Unparalleled Growth

The transformative power of GPTs and Large Language Models in the business world: How this AI revolution is redefining efficiency, customer experiences, and innovative growth opportunities.
Artificial Intelligence
Oct 16
•
7 min read
•
Bastian Moritz
2023-10-16
Strategy

What is Attention without Action?

How to not just capture attention but also channel it into impactful actions, setting the stage for marketing and sales success.
Strategic Growth
Oct 14
•
7 min read
•
Bastian Moritz
2023-10-14
Gen AI

The Power of AI: Why it Inevitably is the Cornerstone of Future Business Success

How AI is reshaping industries, mirroring the digital revolution of the late 20th century, and learn why it's imperative for modern businesses to adapt now.
Artificial Intelligence
Oct 10
•
7 min read
•
Bastian Moritz
2023-10-10
woman embracing dogs one having an OpenAI ChatGPT cap
Strategy

Know Your Audience Better Than They Know Themselves

The power of audience empathy and the bottom-line impact of knowing your audience. A strategy to foster profound audience understanding and elevating brand perception.
Strategic Growth
Oct 9
•
7 min read
•
Bastian Moritz
2023-10-09
Group of professionals surprised
Branding

Unlock Audience-Centric Success with Perfect Message Audience Fit

Message Audience Fit, the key to ensuring your brand's voice resonates in today's crowded marketplace. Learn how to craft audience-centric messages that not only reach but truly connect.
Branding
Oct 5
•
7 min read
•
Bastian Moritz
2023-10-05
Branding

Seth Godin’s 5 Tips to Maximize Your Impact as a Creator in the Creator Economy

You’re already putting effort into your work so let’s look into how to have more impact. Discover Seth Godin's 5 transformative tips and thrive as a Creator
Branding
Oct 2
•
7 min read
•
Bastian Moritz
2023-10-02
Research

Decoding Personality through Twitter – The Next Frontier in Audience Analysis

New study with the largest dataset to date, to more accurately predict user personalities from tweets, paving the way for more personalized strategies in marketing, sales, and product design
Customer Research
Sep 28
•
7 min read
•
Bastian Moritz
2023-09-28
Strategy

Quality Documentation Might Just be How Tech Companys Stand out

Well-crafted developer documentation emerges as a strategic asset influencing purchase decisions in a competitive market.
Strategic Growth
Sep 20
•
7 min read
•
Bastian Moritz
2023-09-20
Branding

Crafting a Brand to Attracts Those Ideal Clients

On building a brand that resonates with the clientele you want to serve.
Branding
Sep 14
•
7 min read
•
Bastian Moritz
2023-09-14
Strategy

Using Developer Documentation for Content Marketing

The strategic impact of using docs for your content marketing
Strategic Growth
Sep 11
•
7 min read
•
Bastian Moritz
2023-09-11
Youtube

YouTube Plans the Integration of Advanced Language and Recommender Models

YouTube's plans for a more audience-centric platform, promises deeper connections between viewers and creators.
YouTube
Sep 6
•
7 min read
•
Bastian Moritz
2023-09-06
YouTube
Opinion
Bastian Moritz
Bastian Moritz
•
Opinion
•
February 17, 2024
2024-02-17

Making of/up New Rules

I'm trying my hand at a new format called #NewRules on Social.

It stems from a new content strategy and my need to hone my writing and observation skills.

We all come across these absurdities, contradictions and things that trigger emotions in us.

We can ridicule them, ignore them or get angry about them.

Or we can address them with a blend of comedy and commentary and a call to action.

And in doing so, call for concrete changes in society at large or in our own behaviors and actions.

Branding
Bastian Moritz
Bastian Moritz
•
Branding
•
January 8, 2024
2024-01-08

Analyzing Colin and Samir Most Viewed Video Ever

The success of Colin and Samir's most viewed video is rooted in a deep understanding of platform-specific dynamics, a focus on engagement through conversation, and leveraging cross-platform insights for content optimization.

This strategy can be a valuable guide for you if you are looking to enhance their content strategy across various social media platforms.

Our Instagram Reel about the new Ray-Ban Meta glasses was shared 1,082,464 times and became our most viewed video ever with 59.2M views.

View this post on Instagram

A post shared by Colin and Samir (@colinandsamir)

We increased our focus on Instagram this year, specifically with Reels. The built-in messaging aspect of Instagram makes the platform inherently more conversational and our videos more shareable. The IG DM allows for videos to operate as units of conversation, which is very different from Shorts / TikToks. Even when we had a big episode on YouTube, we’d look to Instagram (and TikTok) to see what people were saying about it.

Let's break it down to highlight key elements of your content strategy, which can be shared as advice:

1. Platform-Specific Focus

Strategy: Concentrating efforts on Instagram Reels.

Why It Works: Instagram's format is inherently more conversational than other platforms like YouTube Shorts or TikTok. The ease of sharing and the direct messaging feature on Instagram enhances the shareability and engagement of your content.

2. Utilizing Built-In Features for Engagement

Strategy: Leveraging Instagram's direct messaging (DM) feature.

Why It Works: The DM feature turns videos into conversational units, making them more personal and engaging. This approach differs from other platforms where content is typically consumed more passively.

3. Cross-Platform Analysis for Audience Insights

Strategy: Using Instagram and TikTok to gauge audience reactions to YouTube content.

Why It Works: This allows for a more holistic understanding of audience preferences and perceptions, which can inform content creation across all platforms.

4. Content as Conversation

Strategy: Creating content that serves as a starting point for conversations.

Why It Works: This approach fosters community engagement and encourages sharing, as people are more likely to share content that they find conversation-worthy.

5. Understanding Platform Dynamics

Strategy: Recognizing and utilizing the unique dynamics of each platform.

Why It Works: Different platforms cater to different audience behaviors and preferences. Tailoring content to fit the platform ensures higher engagement and relevance.

---

Be open to experiment with creative and understand the algorithms and how they are designed to enhance user engagement by showing content that is likely to interest each individual user, leading to a personalized experience.

Does your content provide value to the user base of the platform you use?

And does it serve a specific audience within that user base?

Startup Growth
Bastian Moritz
Bastian Moritz
•
Startup Growth
•
March 12, 2024
2024-03-12

The Best Startup Job Ad in the World

Arguably the best job ad in the world? Comes from Extropic in a very straightforward way.

"Yes, but Bastian, a sexy startup has no shortage of skilled specialists".

It's not a sexy ad either.

Because, curious people want to work on interesting problems - not on boring tasks that a computer could do but you refused to invest in.

And how do you spark curiosity?

By making an engaging video.

A good video has nothing to do with effects, VFX and SFX, or quick cuts that make you and your applicants feel nauseated as if you've just been on a rollercoaster.

A good video needs a compelling theme.

A theme that captivates its target audience AND people who think "Oh, Charlie might be interested in this topic and they probably haven't heard of it yet so I am going to tell them about it…"

"That's an exciting topic!", even I thought to myself, who understands nothing of what the founders are discussing. Even though we were once invited by the researchers at Fraunhofer IAF to find out first-hand how research is being conducted at the bleeding-edge of III-V semiconductors. So yes, I may know a bit more about semiconductors than the average person on the interwebs. But I didn't study physics, computer science nor electrical engineering.

“A good video is all about an interesting topic told well and without cliches,” as Niko likes to say.

How do you make a great video?

IMHO: The easiest way is to simply explain it.

Explain it to an interested layperson.

Just like Guillaume Verdon and Trevor McCourt explain it to Garry Tan. Garry is asking these questions that we’d like to ask Guillaume and Trevor ourselves. And questions that the right applicant might be able to ask them very soon themselves.

The entire video leads with “what ground-breaking thing is going on here?”

Not the fact that they're going from stealth startup to launch.

Not the fact that Verdon’s anonymous X account had been "doxed" by the New York Times.

But the fact that they were able to keep my attention for 10 minutes, despite it quickly became clear that it was a recruitment video, makes it... arguably the best job ad in the world.

Last week I talked about the best product demo in the world.

This week I talked about the best job ad in the world.

If you don't want to miss anything "best in the world", subscribe now and click the like button.

YouTube
Bastian Moritz
Bastian Moritz
•
YouTube
•
March 3, 2024
2024-03-03

Tesla Cybertruck: Brand Integration done the Creator Economy Way

A marvel of modern engineering.And a marvelous way to demonstrate it.

I liked the Top Gear’s Jack Rix #Tesla #Cybertruck review and his interview with the VP of Engineering Lars Moravy and the Chief Designer Franz von Holzhausen.

But this? This is product demonstration done right.

This is a product demo on the next level and although wild and you would never do it, this product demo seems much more appropriate.

This is what we actually want to see doing a car like this. Not your 40-year-old driving it to go shopping and dropping your kids of at soccer practice.

This will take care of the “German E-Angst.”

If you want to see the entire video (parental advisory advised), go to YouTube and search for Danny Duncan “I Drilled Horns On My Cybertruck!” #CreatorEconomy #InfluencerAdvertisment #BrandIntegration

Startup Growth
Bastian Moritz
Bastian Moritz
•
Startup Growth
•
February 10, 2024
2024-02-10

YC Partner Lightcone Podcast

Deep Inside the Minds of YC Leadership

Listening to the new YC Partner Podcast feels like being a fly on the wall within the pulsating heart of Silicon Valley.

It's as if you're privy to the very essence of the moment, tuning into conversations that resonate with the immediacy of the now.

The discussions unfurl topics that have likely been thoroughly explored in similar circles, hinting at a familiarity and depth only insiders possess.

Yes, the dialogue is moderated, and to the participants, it might tread over well-worn paths.

Yet, what captivates us are the underlying principles they navigate, principles that echo Paul Graham's essays and the inevitable intersection of business minds and administrative forces—highlighting a path to success that doesn't always necessitate their early involvement. Success, they imply, can be as simple as creating something remarkable.

YC has a long standing history shared their knowledge not just in essays and YC Startupschool and Garry Tan becoming a YouTuber.

But this time is different. It feels much more like in the present, they are talking about the now and the principles are the underlying truths, not the stars of the show. It seems they have become a media company not just a school where they as the professors graduate their students with a multi-million dollar evaluation on Demo Day.

This essence of being that proverbial fly, listening in on conversations that flow as naturally to them as breathing, offers a unique perspective.

It's exhilarating to be part of a dialogue that embodies the optimism of a generational shift, the dawn of the AI Age.

This confidence, this shared optimism, provides a comforting reassurance that my own aspirations aren't misplaced, even if they seem to be navigating the future with a six-month lead.

Strategic Growth
Bastian Moritz
Bastian Moritz
•
Strategic Growth
•
September 10, 2023
2023-09-10

Chris Anderson's Insights into the Long Tail

Chris Anderson's Insights into the Long Tail: The New Dynamics of Consumer Choice and Market Behavior

Chris Anderson discusses the concept of the "long tail" in the context of consumer choice, markets, and the influence of digital platforms.

To exemplify the "long tail" phenomena, he delves into how digital platforms and the internet have transformed the dynamics of choice and market behavior, highlighting both the challenges posed by this new landscape and the tools that have been innovated to address them.

Paradox of Choice: Drawing from Barry Schwartz's theory, Anderson highlights the potential pitfalls of overwhelming choice. Barry Schwartz's theory suggests that having too many choices can be paralyzing and often leads to dissatisfaction with one's final selection.

Abundance of Choice with Help: The internet offers an overwhelming number of choices. However, tools and platforms like Google and Amazon help navigate this abundance by ranking, categorizing, and curating content or products, effectively assisting consumers in making decisions.

Physical vs. Digital Marketplaces: While there might be an abundance of choices, we have inherent methods and tools to help us decide, especially online. To make this point Anderson compares the number of product choices in physical supermarkets with online platforms like Amazon.

Micro Hits: Within broader and expansive categories, there are niches that have their own "hits" or popular choices. This segmentation allows consumers to make more informed choices that align with their specific interests.

Content Creation: The rise of platforms like MySpace, YouTube, and blogging is driven not necessarily by monetary incentives. Anderson argues that the drive comes from the human desire for personal expression, reputation-building, and genuine passion.

Oligopoly in Digital Marketplaces: Addressing the digital realm, Anderson touches the dominance of a few major players in various online markets, such as Google in search, eBay in auctions, and iTunes in music. He suggested in 2007 that this dominance might be a short-term phenomenon, with more competitors emerging over time.

Branding
Bastian Moritz
Bastian Moritz
•
Branding
•
December 31, 2001
2001-12-31

Not just a music video - This is a tribute

"Tenacious D's 'Tribute' music video hits all the right notes – a comedy rock opera distilled into a bite-sized cinematic gem. Blending reality with the absurd, Jack Black and Kyle Gass channel their palpable charisma into a potent mix of hilarity and rock 'n roll reverence.

Their lively performances ignite the screen, fueling a zany narrative that seamlessly oscillates between live-action and animated sequences. It's a heady visual cocktail, perfectly poured to match the raucous rhythm of the song.

This isn't your run-of-the-mill music video; it's a captivating mini-feature that commands your attention from the first chord to the final laugh. The unexpected twist from humdrum to supernatural leaves you reeling, transforming the mundane into an unforgettable musical misadventure.

Cleverly edited, the video's pacing echoes the heartbeat of the song, each quick cut amplifying the energy while the visuals stay perfectly in sync with the lyrical rollercoaster ride.

'Tribute' is more than just a music video - it's a testament to the imaginative spirit of Tenacious D, their ability to create a visual spectacle that's as audacious and entertaining as their unforgettable sound. This is not just a music video in the world. This is... a tribute."

‍

Branding
Bastian Moritz
Bastian Moritz
•
Branding
•
December 31, 2001
2001-12-31

Not just a music video - This is a tribute

"Tenacious D's 'Tribute' music video hits all the right notes – a comedy rock opera distilled into a bite-sized cinematic gem. Blending reality with the absurd, Jack Black and Kyle Gass channel their palpable charisma into a potent mix of hilarity and rock 'n roll reverence.

Their lively performances ignite the screen, fueling a zany narrative that seamlessly oscillates between live-action and animated sequences. It's a heady visual cocktail, perfectly poured to match the raucous rhythm of the song.

This isn't your run-of-the-mill music video; it's a captivating mini-feature that commands your attention from the first chord to the final laugh. The unexpected twist from humdrum to supernatural leaves you reeling, transforming the mundane into an unforgettable musical misadventure.

Cleverly edited, the video's pacing echoes the heartbeat of the song, each quick cut amplifying the energy while the visuals stay perfectly in sync with the lyrical rollercoaster ride.

'Tribute' is more than just a music video - it's a testament to the imaginative spirit of Tenacious D, their ability to create a visual spectacle that's as audacious and entertaining as their unforgettable sound. This is not just a music video in the world. This is... a tribute."

‍

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