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Featured from The Customer Centroid

Charlie Munger Lollapalooza
The Lollapalooza Effect: Charlie Munger's Blueprint for Mastering Complex Decisions

Charlie Munger offers understanding into the multifaceted nature of human psychology which is key to navigating complex decision making

Read article
Portrait of senior Venture Capitalist businesswoman wearing glasses, sitting in library, looking at the camera
Calculate TAM SAM SOM Realistically Bottom-up and Top-down—with Examples

How-to calculate your market size more objectively using multiple approaches to Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market

Read article
Group of founders huddle
Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.

Read article
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Startups

The Brutal Realities of Startup Success: YC’s Essential Advice Through a First-Principles Lens

YC’s startup secrets through the lens of foundational business wisdom. YC's principles are based in deeply validated strategies of startup growth.
Startup Growth
Nov 6
•
7 min read
•
Bastian Moritz
2024-11-06
Strategy

Case Study: Building a Customer-Centric Growth Program like Amazon

A case study of Amazon and Jeff Bezos' philosophy of relentless customer obsession that illustrates how their principles can be applied to build a customer-centric growth program from first principles.
Strategic Growth
May 15
•
7 min read
•
Bastian Moritz
2024-05-15
Jeff Bezos as relentlessly customer-obsessed Space Cowboy
Research

Calculate TAM SAM SOM Realistically Bottom-up and Top-down—with Examples

How-to calculate your market size more objectively using multiple approaches to Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market
Customer Research
Apr 21
•
7 min read
•
Bastian Moritz
2024-04-21
Portrait of senior Venture Capitalist businesswoman wearing glasses, sitting in library, looking at the camera
Research

Assessing Market Potential: How to plan your GTM and VCs Approximate Market Opportunity with TAM SAM SOM

Plan your GTM strategy and assess your market potential by looking at the market through the Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market
Customer Research
Apr 24
•
7 min read
•
Bastian Moritz
2024-04-24
Portrait of senior Venture Capital businesswoman wearing glasses in a white shirt looking at the camera
Startups

Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.
Startup Growth
Jan 1
•
7 min read
•
Bastian Moritz
2024-01-01
Group of founders huddle
Strategy

How You can Grow your Company into Becoming a Legendary Monopoly

5 ways of how businesses and startup companies can think about unfair advantages and monopolies like Peter Thiel.
Strategic Growth
Apr 23
•
7 min read
•
Bastian Moritz
2024-04-23
collage of the famous monopolies of Rockefeller and Carnegie
Startups

The Concept of "Tarpit Ideas" in the Context of Decision-making and Strategy

An analytical approach to help you mitigate the risks associated with tarpit ideas, these enticing but potentially fruitless ventures.
Startup Growth
Apr 16
•
7 min read
•
Bastian Moritz
2024-04-16
Startups

Positioning and Category Creation: The Startup's Blueprint for Shaping Market Landscapes

Positioning in a market category of your own has the power to mold customer perception.
Startup Growth
Sep 9
•
7 min read
•
Bastian Moritz
2023-09-09
3 people sitting at a conference table discussing startup strategy
Startups

The Key Differences in Market Education and Category Creation

"Nothing is harder than changing the status quo"
Startup Growth
Aug 26
•
7 min read
•
Bastian Moritz
2023-08-26
Four people at conference table with laptops and printouts discussing business strategy.
Startups

Crafting Categories: Positioning for Visionaries Aiming for More Than Mere Market Share

Category creation: pioneering entire market spaces to define a new industry paradigm.
Startup Growth
Aug 26
•
7 min read
•
Bastian Moritz
2023-08-26
Business woman in rose blazer fist bumping a colleague
Startups

Trying to Teach Your Customers a New Way of Doing Things Takes too much Time and Money.

Something Startups don't have is time. So don't try to educate your customers but solve the needs of those you want to serve.
Startup Growth
Aug 25
•
7 min read
•
Bastian Moritz
2023-08-25
Three business people at a conference table with a business woman explaining on computer screen.
Startups

Steering Through Shifting Investment Winds: The Customer-Centric Blueprint for Startups

Navigate the evolving investment landscape by adopting a customer-centric approach for your startup to build resilient, market-demanded products and services.
Startup Growth
Aug 15
•
7 min read
•
Bastian Moritz
2023-08-15
Sales

The Challenger Sale: Keeping your Prospects on their Toes

"The Challenger Sale" model shifts the traditional focus from relationship-building to engaging customers through insights that challenge their preconceptions and encourage innovative solutions to their problems.
Customer-centric Sales
Jun 22
•
7 min read
•
Bastian Moritz
2023-06-22
Sales

Expert Advice When Transitioning from Founder-led Sales to a Sales Team

Sales consulting can help get your startup on the next level by transitioning from founder-led sales to a repeatable sales process for a sales team.
Customer-centric Sales
Feb 22
•
7 min read
•
Bastian Moritz
2022-02-22
3 business people standing giving a presentation to startup founders sitting around a table
Startups

How should I as a Startup start planning for Growth?

Determining the most appropriate areas for expansion, taking into account factors such as market potential, resources and infrastructure availability, and the ability to execute the plan in a timely and efficient manner.
Startup Growth
Jan 15
•
7 min read
•
Bastian Moritz
2022-01-15
Diverse group of casually dressed startup people sitting and standing a laptop discussing

Founder-Led Sales: A Startup's Key to Achieving Product-Market Fit

The critical importance of founder-led sales in achieving product-market fitness.
May 22
•
7 min read
•
Bastian Moritz
2021-05-22
two founders standing behind a package and smiling into the camera
No items found.
Startup Growth
Bastian Moritz
Bastian Moritz
•
Startup Growth
•
April 17, 2024
2024-04-17

Tempting Startup Ideas to Better Pivot from

There are these tempting startup ideas that you would better leave unpursued or pivoting away from fast.

Dalton Caldwell and Michael Seibel discuss these seemingly irresistible startup ideas that are almost too good to be true—and that's precisely why they likely are—or are they?

They are too good to be true because they might be so called tarpit ideas. Ideas that seem obviously awesome at first, but even appearing to be fantastic opportunities to many, they harbor deep-seated issues that could doom entire venture.

Therefore, you must have compelling reasons to pursue these apparent gold rush opportunities. Tarpit ideas metaphorically represent all projects that ensnare you in situations where you expend significant effort but achieve minimal progress.

I find these ideas fascinating because it often seems not to be the technological advancement that keeps great developments from happening, but rather human factors, as we discuss in the startup idea examples.

Perhaps my interest sometimes appears as default skepticism, but I am genuinely eager to explore these ideas and delve into (yes, I said it…) the crucial question of “Why now?”.

Don’t shy away from the fact that very smart, very well-funded, very determined teams have tried them before. Maybe now is just the right point in time for the idea to find its fitness.

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Monopolies and Unfair Advantages
David Deutsch Using Artificial Intelligence
Audience Research Methods
The Customer Journey versus the Buyer Journey
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The Mere Exposure Effect in Marketing and Sales
Cognitive Dissonance in Marketing and Sales
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