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Featured from The Customer Centroid

Charlie Munger Lollapalooza
The Lollapalooza Effect: Charlie Munger's Blueprint for Mastering Complex Decisions

Charlie Munger offers understanding into the multifaceted nature of human psychology which is key to navigating complex decision making

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Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.

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Branding

Landing Pages are Conversations Between Your Customers and You

A landing page is a conversation between your visitor and your brand, grounded in universal communication patterns while simultaneously tailored through specific messaging to your visitor’s needs and motivations.
Branding
Sep 4
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7 min read
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Bastian Moritz
2024-09-04
Sales

How You can use Lead Magnets Effectively within Your Customer-centric Growth Initiative

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May 2
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7 min read
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Bastian Moritz
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Strategy

AIDA to Effectively Lead Prospects to Take Action

The foundational concept in the study of consumer behavior and advertising strategy to effectively lead potential customers through these stages of AIDA towards a conversion event.
Strategic Growth
Apr 18
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7 min read
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Bastian Moritz
2024-04-18
AIDA Captain
Strategy

The Power of the Awareness-Intent Matrix: Stages of Awareness

How to align your communication and copy with customer readiness AND awareness for improved engagement and higher conversion rates.
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Apr 9
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7 min read
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Bastian Moritz
2024-04-09
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Strategy

Writing to Drive Sales: How to Leverage the Science & Psychology to Drive Conversions & Sales

A conversion-focused copywriting strategy combines the principles of psychology, behavioral science, and compelling storytelling to resonate with your target audience of one and drive them towards the intended conversion.
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Nov 6
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Bastian Moritz
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Measuring

Use A/B Testing to Make Data-driven Decisions and Optimize Outcomes for Marketing, Product Development, Sales and Beyond

A/B testing to make informed decisions, reduce guesswork, and optimize outcomes through experimentation and data-driven decision-making.
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Sales

Using Cognitive Biases in Sales & Software Trials: Loss Aversion, the Endowment Effect, and the Scarcity Bias

Learn the psychology behind 3 key cognitive biases in sales and discover how software companies leverage them to entice you into free trials of their premium features.
Customer-centric Sales
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Strategy

What is Attention without Action?

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Oct 14
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Sales

Redefining Sales: From "How to Sell" to "Why They Buy"

Enter the Empathetic Sales Approach: A shift from traditional methods to one that prioritizes understanding the customer's needs, desires, and pain points.
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Oct 3
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Sales

These Words will Improve the Conversion Rates of your Salespages

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Sep 19
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7 min read
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Bastian Moritz
2023-09-19
Strategy

The 5 Principles of Conversion Copywriting

Conversion Copywriting is the practice of writing content with the primary goal of encouraging readers to take a specific action.
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Salespage vs. Landingpage

Optimize engagement and conversion by recognizing the unique characteristics and purpose of landing pages and sales pages.
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Software

Landing Pages: Crafting the Ultimate Conversion Machine

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Webflow Project Guide: Ensuring Quality from Figma to Final Site

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