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Featured from The Customer Centroid

Charlie Munger Lollapalooza
The Lollapalooza Effect: Charlie Munger's Blueprint for Mastering Complex Decisions

Charlie Munger offers understanding into the multifaceted nature of human psychology which is key to navigating complex decision making

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Portrait of senior Venture Capitalist businesswoman wearing glasses, sitting in library, looking at the camera
Calculate TAM SAM SOM Realistically Bottom-up and Top-down—with Examples

How-to calculate your market size more objectively using multiple approaches to Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market

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Group of founders huddle
Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.

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Sort by Date
Sales

Better meet customer needs by focusing on the demand-side

How focusing on the demand-side will better meet consumer needs, potentially creating new markets or disrupting existing ones.
Customer-centric Sales
Mar 8
•
7 min read
•
Bastian Moritz
2024-03-08
Strategy

JTBD Research: Create Offerings that Truly Meet Market Demand

Customer-centric JTBD research to create offerings that truly manufacture market demand.
Strategic Growth
Feb 4
•
7 min read
•
Bastian Moritz
2024-02-04
Professor explaining the Jobs Theory
Research

Attract Better Leads With ICPs in Marketing

Attract high-quality leads that are a good fit for your business
Customer Research
Jan 4
•
7 min read
•
Bastian Moritz
2024-01-04
Thumbnail group of persons finding out something interesting
Startups

Are my product development decisions based on biased data?

Am I listening to my customers enough, or am I letting my biases drive decisions?
Startup Growth
Dec 13
•
7 min read
•
Bastian Moritz
2023-12-13
Strategy

What is Attention without Action?

How to not just capture attention but also channel it into impactful actions, setting the stage for marketing and sales success.
Strategic Growth
Oct 14
•
7 min read
•
Bastian Moritz
2023-10-14
Sales

Crafting Custom Lists: The Underrated Key to Authentic Business Engagement

Discover the magic of crafting your own lists: Understand why creating your own lists, based on genuine research, is the secret weapon for businesses aiming for authentic and effective engagement.
Customer-centric Sales
Oct 8
•
7 min read
•
Bastian Moritz
2023-10-08
Research

Adding the "Lifecycle Stage of Business" to Firmographic Segmentation

Consider introducing segmentation categories uniquely relevant to your business, like "lifecycle stages" within firmographic segmentation for a more tailored customer acquisition strategy.
Customer Research
Oct 6
•
7 min read
•
Bastian Moritz
2023-10-06
Branding

Unlock Audience-Centric Success with Perfect Message Audience Fit

Message Audience Fit, the key to ensuring your brand's voice resonates in today's crowded marketplace. Learn how to craft audience-centric messages that not only reach but truly connect.
Branding
Oct 5
•
7 min read
•
Bastian Moritz
2023-10-05
Sales

Redefining Sales: From "How to Sell" to "Why They Buy"

Enter the Empathetic Sales Approach: A shift from traditional methods to one that prioritizes understanding the customer's needs, desires, and pain points.
Customer-centric Sales
Oct 3
•
7 min read
•
Bastian Moritz
2023-10-03
Sales

Unlock Precision Targeting: Distinguishing ICPs from Buyer Personas

The strategic world of ICPs and Buyer Personas. Learn how to transform your targeting approach with precision.
Customer-centric Sales
Sep 23
•
7 min read
•
Bastian Moritz
2023-09-23
Sales

Sales Qualified Leads (SQL) versus Marketing Qualified Leads (MQL)

Understand the difference between an SQL and an MQL to refine your qualification and sales process.
Customer-centric Sales
Sep 21
•
7 min read
•
Bastian Moritz
2023-09-21
Opinion

How the Jobs-To-Be-Done Theory Aligns well With the Nuances of the Customer-centricity Concept

How the concept of customer-centricity integrates with the Jobs-To-Be-Done (JTBD) theory. Unlocking Customer-centricity by merging it with the JTBD framework.
Opinion
Aug 28
•
7 min read
•
Bastian Moritz
2023-08-28
thumbnail of two persons on bean bags discussing customer centric growth strategies
Startups

An Easy to Apply Framework of "Talking to Customers"

"The Mom Test" offers valuable principles for early-stage startups and entrepreneurs to validate their ideas without falling into the trap of false positives.
Startup Growth
Sep 4
•
7 min read
•
Bastian Moritz
2023-09-04
Woman holding up a tablet in a doctors office
No items found.
Startup Growth
Bastian Moritz
Bastian Moritz
•
Startup Growth
•
April 17, 2024
2024-04-17

Tempting Startup Ideas to Better Pivot from

There are these tempting startup ideas that you would better leave unpursued or pivoting away from fast.

Dalton Caldwell and Michael Seibel discuss these seemingly irresistible startup ideas that are almost too good to be true—and that's precisely why they likely are—or are they?

They are too good to be true because they might be so called tarpit ideas. Ideas that seem obviously awesome at first, but even appearing to be fantastic opportunities to many, they harbor deep-seated issues that could doom entire venture.

Therefore, you must have compelling reasons to pursue these apparent gold rush opportunities. Tarpit ideas metaphorically represent all projects that ensnare you in situations where you expend significant effort but achieve minimal progress.

I find these ideas fascinating because it often seems not to be the technological advancement that keeps great developments from happening, but rather human factors, as we discuss in the startup idea examples.

Perhaps my interest sometimes appears as default skepticism, but I am genuinely eager to explore these ideas and delve into (yes, I said it…) the crucial question of “Why now?”.

Don’t shy away from the fact that very smart, very well-funded, very determined teams have tried them before. Maybe now is just the right point in time for the idea to find its fitness.

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Charlie Munger Lollapalooza Effect
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Introduction to Blitzscaling
Monopolies and Unfair Advantages
David Deutsch Using Artificial Intelligence
Audience Research Methods
The Customer Journey versus the Buyer Journey
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Conversion-focused Copywriting: Copy that Sells
The Mere Exposure Effect in Marketing and Sales
Cognitive Dissonance in Marketing and Sales
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