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Featured from The Customer Centroid

Charlie Munger Lollapalooza
The Lollapalooza Effect: Charlie Munger's Blueprint for Mastering Complex Decisions

Charlie Munger offers understanding into the multifaceted nature of human psychology which is key to navigating complex decision making

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Portrait of senior Venture Capitalist businesswoman wearing glasses, sitting in library, looking at the camera
Calculate TAM SAM SOM Realistically Bottom-up and Top-down—with Examples

How-to calculate your market size more objectively using multiple approaches to Total Addressable Market, Serviceable Available Market, and Serviceable Obtainable Market

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Blitzscaling: Accelerate Your Business Growth and Dominate the Market

Gain a deeper understanding of this growth strategy, including key aspects of how blitzscaling is done, as outlined by Reid Hoffman and Chris Yeh.

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Gen AI

How AI Challenges Assumptions and Fuels Innovation for Seth Godin: Bridge Thinking Gaps & Generate Ideas

“AI is the biggest leap since the invention of electricity”: How Seth Godin leverages AI for honest self-reflection, uncovering insights, and fostering innovation.
Artificial Intelligence
Nov 16
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7 min read
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Bastian Moritz
2024-11-16
Branding

Landing Pages are Conversations Between Your Customers and You

A landing page is a conversation between your visitor and your brand, grounded in universal communication patterns while simultaneously tailored through specific messaging to your visitor’s needs and motivations.
Branding
Sep 4
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7 min read
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Bastian Moritz
2024-09-04
Startups

Validation Playbook to Build and Test Your Brand with Ads

Validating whether your product and message connect with real people by running ads for validation.
Startup Growth
Aug 7
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7 min read
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Bastian Moritz
2024-08-07
Research

What are the Audience Research Methods to Inform Your Customer-centric Strategy?

Tailor your sales & marketing strategies effectively with audience research methods that help you understand the characteristics, needs, and preferences of your target audience.
Customer Research
Apr 1
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7 min read
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Bastian Moritz
2024-04-01
audience researcher with clipboard observing a group of people
Research

Strategies of Rhetoric that Classify your Appeal to your Audience

The tools that shape how your message is received and impact your ability to influence opinions and actions.
Customer Research
Mar 29
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7 min read
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Bastian Moritz
2024-03-29
Branding

Achieve Sustainable Growth with Strategic Customer and Buyer Journeys

The Buyer's Journey versus the Customer Journey, acquisition versus retention… How each journey is crucial in winning customers and turning them into lifelong advocates.
Branding
Mar 26
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7 min read
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Bastian Moritz
2024-03-26
Young Business People surprised by Customer Growth
Opinion

Great Writing on the Internet is like Makeup in Real Life

How carefully crafted words can enhance, transform, and communicate.
Opinion
Feb 9
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7 min read
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Bastian Moritz
2024-02-09
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Research

The Psychology of Reciprocity: Strategies to Leverage Reciprocity in Business

Reciprocity in business is about creating a harmonious exchange of value, the dance of give-and-take that builds trust, fosters loyalty, and drives growth.
Customer Research
Jan 31
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7 min read
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2024-01-31
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Opinion

The Authenticity Paradox: Navigating the Real in a Syndicated World

Our relationship with content reflects a quest for truth and reliability in an increasingly complex world.
Opinion
Dec 27
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7 min read
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2023-12-27
Strategy

2024 will be about Lowering Cost of Customer Acquisition and Organic Customer Acquisition

Having a strong brand is one of the most effective strategies for organic customer acquisition.
Strategic Growth
Dec 22
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7 min read
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2023-12-22
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Measuring

Influencing how Your Content Gets Ranked

Engagement-based ranking of content is powerful because it tailors users' feeds to what they are most likely to engage with, based on their past behavior.
Growth Metrics
Dec 17
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2023-12-17
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Branding

The 11-Star Customer Experience: Beyond Expectations

How to Plan a Customer-centric User Experience that goes beyond the 7-stars
Branding
May 30
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Gen AI

Unlocking Business Potential with GPT: Embrace the AI Revolution for Unparalleled Growth

The transformative power of GPTs and Large Language Models in the business world: How this AI revolution is redefining efficiency, customer experiences, and innovative growth opportunities.
Artificial Intelligence
Oct 16
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7 min read
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Strategy

Know Your Audience Better Than They Know Themselves

The power of audience empathy and the bottom-line impact of knowing your audience. A strategy to foster profound audience understanding and elevating brand perception.
Strategic Growth
Oct 9
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7 min read
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Branding

Unlock Audience-Centric Success with Perfect Message Audience Fit

Message Audience Fit, the key to ensuring your brand's voice resonates in today's crowded marketplace. Learn how to craft audience-centric messages that not only reach but truly connect.
Branding
Oct 5
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7 min read
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Bastian Moritz
2023-10-05
Branding

Seth Godin’s 5 Tips to Maximize Your Impact as a Creator in the Creator Economy

You’re already putting effort into your work so let’s look into how to have more impact. Discover Seth Godin's 5 transformative tips and thrive as a Creator
Branding
Oct 2
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7 min read
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Bastian Moritz
2023-10-02
Branding

Crafting a Brand to Attracts Those Ideal Clients

On building a brand that resonates with the clientele you want to serve.
Branding
Sep 14
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David Deutsch Using Artificial Intelligence
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The Mere Exposure Effect in Marketing and Sales
Cognitive Dissonance in Marketing and Sales
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